betterME Day 16 : Here’s to Blanden

So the challenge for the day was to say the name of people I speak to, in particular new people I meet.  This actually is a principal mentioned often by Dale Carnegie.   Have you ever noticed that when someone uses your name you pay more attention to them?  You feel happier?   Well, the same goes for everybody.  Try it out.  Find out someone’s name and use it and they will pay more attention to you.  They will make more eye contact.  Saying someone’s name also helps you remember them.

So I set out to learn the name of people I came in contact with today.  Not hard in today’s world as most everyone wears a name tag.

So here’s to Mary, the Park N Ride driver, Chevalia and Danny, the Delta agents who checked me in and to Thomas the gate agent (more on him later).  Here’s also to Laurie at the Hertz desk.   There was also Sequoia at Seattle’s Best Coffee and Sarah at the front desk of the Hilton.  And of course there was Tiffany, my server at The Swamp where I ate dinner.

And definitely here’s to Blandan, the flight attendant for my flight from ATL to GNV who made the safety speech one of the most entertaining I’ve heard in a long time.  He must have used 10 different voices and spoke really slow to blazing fast and all speeds in between.

He started by saying “Welcome aboard flight 5489 to Gainesville.  If Gainesville isn’t your final destination… it is now”.   While demonstrating the proper use of the oxygen masks he said “If you are seated next to someone who needs assistance putting their mask on, put your mask on first then watch them panic”.

When I spoke someone’s name, thanked them by name, or addressed them by name, I did notice a difference.  The did seem to pay more attention.  They smiled, and they seemed more responsive.  You like it when someone calls you by name — it makes you feel special.  So why not do the same for others?

A little update on the weekly challenge to pay-it-forward and do random acts of kindness.  At the airport gate I was asked to move seats (prior to boarding) so a family could sit together… this meant giving up my comfy aisle seat for a window seat.  But since it was a short flight (45 mins) I didn’t mind.  In the end someone else asked me to switch and I ended up getting an aisle seat anyway.  Also when I was eating there were some locals who had started a collection for the Alabama storm victims.  I had a couple of dollars that had been in my wallet for weeks so I put them in the boot.

So things are progressing nicely.  The challenge for tomorrow is :

* Think before you speak

Well that one’s going to be fun since tomorrow I’m at a client site completing a stressful project.

Keep it coming folks.  Questions? Comments!  Suggestions!!  Challenges!  Send em my way!


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